FAQ

Frequently Asked Questions

Browse by category or search the answers below to find what you need before starting your visa documents.

General

3 questions

Which countries are currently supported?

TravelVisaDoc currently supports Vietnam, Japan, Uzbekistan, and Malaysia. These four countries are the active launch set on the public site, and more countries are coming soon. Generate your document now → Get Started

What is TravelVisaDoc for?

TravelVisaDoc helps travelers generate visa-supporting documents through a guided workflow instead of relying on travel agencies or manual templates. Generate your document now → Get Started

Do I need an agent to use this platform?

No. The goal is to remove the need for agent-led coordination by giving you a simpler self-service process with country-specific outputs. Generate your document now → Get Started

Documents

3 questions

What documents can TravelVisaDoc generate?

TravelVisaDoc can generate visa cover letters, travel itineraries, SOPs, and other supporting documents tailored to the country you select. Generate your document now → Get Started

Are the documents country-specific?

Yes. The workflow is designed around supported countries so your document set reflects the visa context for Vietnam, Japan, Uzbekistan, or Malaysia. Generate your document now → Get Started

Processing

3 questions

What happens after I choose a country?

You enter the application flow with that country preselected, then answer guided questions so the platform can build the right supporting documents. Generate your document now → Get Started

Do I need to prepare everything manually before I start?

No. The workflow is meant to reduce manual preparation by guiding you through the information needed to produce the documents. Generate your document now → Get Started

Pricing

3 questions

Is the dummy ticket generator part of the main visa-document service?

No. Dummy tickets are treated as a separate optional add-on for itinerary proof and can be purchased separately when your embassy asks for them. Generate Dummy Ticket

Why is this different from paying a travel agency?

TravelVisaDoc focuses on direct self-service generation, which helps you avoid the extra handling fees and slower communication that agencies often introduce. Generate your document now → Get Started

Should I always buy a dummy ticket?

Only if your embassy or visa center asks for itinerary proof. Many embassies accept dummy tickets, but they are optional and separate from the main visa-document workflow. Generate Dummy Ticket

Security

2 questions

How is my information handled?

TravelVisaDoc is built to keep your document workflow in one place instead of scattering details across chat threads, forwarded documents, or repeated manual requests. Generate your document now → Get Started

Can I trust the checkout process?

Yes. Payments use the application’s configured payment flow, and the platform is designed to keep your documents and account history tied to your own session and account. Generate your document now → Get Started

Issues

3 questions

What if my country is not listed yet?

That means the country is not part of the current four-country launch set on the public site. More countries are planned, but only Vietnam, Japan, Uzbekistan, and Malaysia are supported right now.

What if I only need itinerary proof for my visa file?

Use the dummy ticket generator as a separate purchase. It is positioned as an optional add-on, not the main service. Generate Dummy Ticket

Where can I get more help?

If the FAQ does not answer your question, use the contact page and describe your visa-document or dummy-ticket issue so the team can guide you.